Shipping policy

Shipping

📦 Current Estimated Timeline

• Production: 15 business days
• Express Shipping: 5–8 business days
• Standard Shipping: 7–15 business days
• Coverage: We ship to customers globally!

Returns & Refunds

• Refund Window: You can request a refund within 2 days after placing your order, before we begin production.
• Custom Products: Once production starts, refunds cannot be issued. This is a custom-made product and is therefore non-refundable unless damaged or defective.

Important Note

• The figurine will closely resemble the photos you provide. However, due to the nature of the handmade process, slight differences in body shape and clothing details may occur. Please keep in mind that perfection is not guaranteed.